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Wednesday 30th September 2020
Designing Public Service Experiences of the Future

David Bailey from BBC

David will talk about the BBC’s UX&D department - its structure, its culture and how its user-centred practice is influencing the ongoing digital transformation of the BBC.

About this month's speaker

David Bailey

David cut his teeth with renowned agency The Designers Republic before forming his own studio, Kiosk in 2005.

In 2014, after a 16-year career producing cutting-edge work for the music, arts, fashion and broadcast industries he joined the BBC as Creative Director of User Experience Design.

In 2019 David became UX Principal for Visual Design and Branding across the BBC’s entire online output. Photo Credit: Mark Howe


Evening Schedule

  1. 5:30pm - 5.45pm: Introduction
  2. 5.45pm - 6.30pm: The main event

Previous Events

July 2020:
We're all user-centred, aren't we?

Chris Burns from English Institute of Sport

We all want our teams, products and services to be user-centred, but making that happen consistently, is difficult. We all have our biases and make assumptions, often without realising that’s what we’re doing. In this talk, Chris talked through some of the challenges that he and his team faced whilst creating a range of products and services for Team GB’s Olympic and Paralympic athletes, coaches and support staff.


May 2020:
Navigation, navigation, navigation

Khash Faiz from Sky Bet

How users find what they’re looking for is fundamental to their perception of ease-of-use of a system. Where a user would expect to find something is based on their past experiences, interactions with other systems, and might not be logical. This talk provided a detailed and honest explanation of the research & design process of an on-going project to improve the high-level navigation of Sky Bet. The talk also touched on some high-level insights into ethics at Sky Betting and Gaming as a betting and gambling company.


Jan 2020:
Design Systems - Not just Sketch files

Iannish Posooa from what3words

What’s a design system: We’d cover a brief history and benefits of design systems. We’d also frame it in today’s context by linking design language and technical flexibility. Choosing the right framework: This is actually 30% of the job as the users, workflow and tools you use will dramatically affect the end outcome. Building it: Most design systems are made from and atomic structure of Principles > Styles > Components > Patterns and here’s why. Sharing your design system: How do you make what you have created as accessible as possible Internally and externally.


November 2019:

Mårten Jönsson from Google

Mårten Jönsson is a Senior Design Manager at Google, leading the Android UX team in London. Among other things, he’s worked on Google’s Digital Wellbeing effort, Android Go for emerging markets, Android’s Enterprise features, and Google Fit. In this talk, Mårten shared some of his learnings from working with new internet users, and how to design products that reach users who have recently come online, as well as some insights that will help designers create successful products for the next billion internet users.


September 2019:
Adventures in digital transformation

Lawrence Kitson from Independent Consultant

Everyone seems to be having a digital transformation right now. As designers and researchers, our work is more important than ever and has a material impact on the organisations we are working in or with. Isn’t this what we always wanted? So why is it so hard? Lawrence talked about his experiences over the last few years applying design to strategic problems, shared some of the projects he’s worked on the things learned along the way that will help you in your work in the future.


July 2019:
Intensive care – redesigning NHS.UK

Dean Vipond from NHS Digital

How do you take one of the most trusted brands in the UK, and its 10-year-old website, and help both prepare for the future of healthcare? Dean talked about the experience of leading the redesign of the NHS website (www.nhs.uk). Over the last year-and-a-bit, he has been involved with a number of projects intended to prepare the National Health Service for delivering services in a way its users need and expect in the coming years.


Future UX Sheffield Events

Date Venue Description Speaker  
27th May 2020 Online Webinar Navigation, navigation, navigation Khash Faiz Register
29th July 2020 TBC TBC TBC  

Interested in speaking at one of our events?

We are always looking for interesting people to come and speak at one of our events, so if you are interested in sharing your experinces please feel free to get in touch, we'll also buy the beer!