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Wednesday 29th July 2020
We're all user-centred, aren't we?

Chris Burns from English Institute of Sport

We all want our teams, products and services to be user-centred, but making that happen consistently, is difficult. We all have our biases and make assumptions, often without realising that’s what we’re doing.

In this talk, Chris will talk through some of the challenges that he and his team faced whilst creating a range of products and services for Team GB’s Olympic and Paralympic athletes, coaches and support staff.

About this month's speaker

Chris Burns

Chris has had a range of job titles over the past twelve years, all following the same theme – contributing to the development of digital products and services, which fulfil the needs of users and solve real problems.

In 2019 his team were awarded the Queen's Award for Innovation for their medical products which enabled better monitoring of athlete performance, health and wellbeing.

Chris has spent the last three years of his career as Product Manager at the English Institute of Sport, where he led a small team to build a range of solutions to support Team GB's athletes and practitioners.


Evening Schedule

  1. 5:30pm - 5.45pm: Introduction
  2. 5.45pm - 6.30pm: The main event

Previous Events

May 2020:
Navigation, navigation, navigation

Khash Faiz from Sky Bet

How users find what they’re looking for is fundamental to their perception of ease-of-use of a system. Where a user would expect to find something is based on their past experiences, interactions with other systems, and might not be logical. This talk provided a detailed and honest explanation of the research & design process of an on-going project to improve the high-level navigation of Sky Bet. The talk also touched on some high-level insights into ethics at Sky Betting and Gaming as a betting and gambling company.


Jan 2020:
Design Systems - Not just Sketch files

Iannish Posooa from what3words

What’s a design system: We’d cover a brief history and benefits of design systems. We’d also frame it in today’s context by linking design language and technical flexibility. Choosing the right framework: This is actually 30% of the job as the users, workflow and tools you use will dramatically affect the end outcome. Building it: Most design systems are made from and atomic structure of Principles > Styles > Components > Patterns and here’s why. Sharing your design system: How do you make what you have created as accessible as possible Internally and externally.


November 2019:

Mårten Jönsson from Google

Mårten Jönsson is a Senior Design Manager at Google, leading the Android UX team in London. Among other things, he’s worked on Google’s Digital Wellbeing effort, Android Go for emerging markets, Android’s Enterprise features, and Google Fit. In this talk, Mårten shared some of his learnings from working with new internet users, and how to design products that reach users who have recently come online, as well as some insights that will help designers create successful products for the next billion internet users.


September 2019:
Adventures in digital transformation

Lawrence Kitson from Independent Consultant

Everyone seems to be having a digital transformation right now. As designers and researchers, our work is more important than ever and has a material impact on the organisations we are working in or with. Isn’t this what we always wanted? So why is it so hard? Lawrence talked about his experiences over the last few years applying design to strategic problems, shared some of the projects he’s worked on the things learned along the way that will help you in your work in the future.


July 2019:
Intensive care – redesigning NHS.UK

Dean Vipond from NHS Digital

How do you take one of the most trusted brands in the UK, and its 10-year-old website, and help both prepare for the future of healthcare? Dean talked about the experience of leading the redesign of the NHS website (www.nhs.uk). Over the last year-and-a-bit, he has been involved with a number of projects intended to prepare the National Health Service for delivering services in a way its users need and expect in the coming years.


May 2019:
UX and Design Research horror stories

Mila Kayukala from Bunnyfoot Ltd

Have you ever been in a research project situation when you are stuck with the only thought in your mind, “I wish I knew that before!”? In this talk, Mila shared UX and Design Research horror stories to laugh at, question and ultimately learn from. Some of the areas covered: ‘When to play a psychologist role and when a police investigator’, ‘How not to overdo with numbers, material and smiles’, ‘How to screw up with tech, place or time’. We all have those stories so bring them along and let’s have an open discussion on how to prepare for, improvise and mitigate those stressful/awkward/ “Gosh, why is it happening to me?” situations.


Future UX Sheffield Events

Date Venue Description Speaker  
27th May 2020 Online Webinar Navigation, navigation, navigation Khash Faiz Register
29th July 2020 TBC TBC TBC  

Interested in speaking at one of our events?

We are always looking for interesting people to come and speak at one of our events, so if you are interested in sharing your experinces please feel free to get in touch, we'll also buy the beer!